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Dealing with the HMRC

HMRC stands for His Majesty's Revenue and Customs. It is the UK government's tax collection agency and is responsible for collecting taxes, duties, and other revenues. HMRC also administers social security programs and enforces UK customs and excise regulations. Its responsibilities include ensuring that individuals and businesses comply with tax laws and paying out benefits and credits to eligible individuals. HMRC operates as an executive agency of the UK government's Treasury department.

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If you are a taxpayer in the UK and you need to deal with HMRC, there are several ways you can do so:

  1. Online: HMRC has an online service, which you can use to manage your tax affairs. You can use this service to file tax returns, check your tax balance, update your personal information and make payments.
  2. Phone: You can contact HMRC by phone if you have a query or need assistance with your tax affairs. HMRC has different helplines depending on your circumstances, such as whether you’re an individual, a business, or a self-employed person. You can find the relevant phone number on the HMRC website.
  3. Post (detailed below): You can also write to HMRC if you need to send them any documents or correspondence. HMRC’s postal addresses are available on their website.

It’s important to keep in mind that HMRC has strict deadlines for tax returns and payments, so it’s advisable to deal with them as soon as possible if you have any queries or issues. If you’re unsure about how to deal with HMRC, you can seek professional advice us.

Dealing with HMRC – Paying HMRC: detailed information

HMRC Postal Addresses

Self Assessment: general enquiries

Self Assessment
HM Revenue and Customs 
BX9 1AS 
United Kingdom


HM Revenue and Customs: Self Assessment to change your details

HM Revenue and Customs – Self Assessment
PO Box 4000 
Cardiff 
CF14 8HR 
United Kingdom


Employer general enquiries

PT Operations North East England 

HM Revenue and Customs

BX9 1BX

United Kingdom


Queries about National Insurance contributions

PT Operations North East England 
HM Revenue and Customs 
BX9 1AN 
United Kingdom


Employer PAYE payment enquiries

HMRC 
Direct 
BX5 5BD 
United Kingdom

Filed Under: Company, Compliance, PAYE, Tax

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